Resume Contact Information John W. Knox Senior Software Specialist/Systems Developer 1801 West 30th Street Austin, Texas 78703 (512) 825-3750 john@johnwknox.com Summary of Work Experience Twenty-five years of experience as software and systems developer. Worked on a broad variety of projects and applications in survey research, systems accounting, and language development. Education BA - Austin College, Sherman, Texas Skills and Knowledge Languages: SAS, C, C++, Pascal, Fortran, Visual Basic, Cobol. During the past 20 years, I have worked primarily in SAS, beginning with SAS on an IBM VM/CMS Operating System. I am an expert in FSEDIT, SAS Macro, SAS Graph, SAS FSP, SAS Calc, SQL, and the SAS data step programming for ad hoc reporting and data manipulation, from SAS version 79 thru SAS versions 5, 6, 7 and today at version 8.2. I have routinely used SAS ACCESS to pull data from DB2, PC file format, and Oracle databases, providing connectivity and routine data exchanges with many client-specified software applications. Platforms: PC, HP, Sun, IBM, Cyber, Cray, Dec, Macintosh, and Interdata. Operating Systems: Microsoft Windows 3.1 - 2000, NT 3.1 and 4.0, HP Unix OS versions 4.0 to 11.0 , Sun Unix OS using Solaris versions 2.0 to 7.0 , IBM VM/CMS. Employment History Gallup Organization Princeton, New Jersey 11/95 to Present Principally using SAS modules, designed, developed, and maintained a wide variety of programs for database maintenance, analysis, and reporting. Developed specialized applications and statistical testing to support complex data manipulation and analysis that interfaced with independent parallel systems to assure data accuracy in a high pressure, time sensitive and zero-error tolerance environment. Prepared applications to support data verification, validation, cleaning, aggregating for Customer Satisfaction Surveys done on behalf of Fortune 500 companies at The Gallup Organization. Designed and developed production applications to support specialized research requirements. Maintained large, protected-class data records. Many of these production activities were performed in a project team environment where collaboration and adherence to strict timelines were essential for success. University of Texas at Austin, Texas 2/78 to 11/95 Designed, developed, and maintained the computer accounting system for the University Computing Center. Designed and developed a system, still used today, that goes from the adding of new student accounting numbers to the aggregating, maintaining, reporting, and billing of the machine usage of each university account at UT Austin. Started in 1978 in the Language Processor Group in doing quality assurance and testing of the Fortran compiler, added the maintaining and testing of the Basic compiler and interpreter and the maintenance and testing of Pascal compiler. In 1981 started doing data analysis and reporting with the SAS software for the User’s Services Group. Worked on the Computation Center Help Desk, answering computer and software related questions and solving problems for University student and faculty computer users. Provided technical assistance, data cleaning, and data preparation along with the formatting and reporting of the journal for “Computer Usage in Higher Academic Computing” from 1982 - 1992. Hobbies and other areas of interest Currently District Vice President and Commander of the Color Guard for the Texas Society of the Sons of the American Revolution and Past President of the Patrick Henry Chapter of the Sons of the American Revolution. The Patrick Henry Chapter is the only chapter in the nation to boast of having a Former President of the United States and Current President of the United States as members of their chapter. Assistant Scoutmaster of BSA Troop 399, chartered by Tarrytown United Methodist Church in Austin. Last year we had 23 scouts attain the rank of Eagle and had one of the largest Eagle Scout Courts of Honor at the State Capitol. Currently in charge of Junior Leadership Training and Community Services Projects. After the events of September 11th, arranged and organized the scouts to install US Flags and poles at 37 of Austin’s 41 Fire Stations. Attended Wood badge SR-380 and earned beads in December 2001. Currently a Member of the North American Vexillological Association (NAVA), the Vexillological Association of the State of Texas (VAST), and the National Flag Foundation (NFF). Main areas of interest and expertise in the 13 Star Flags of the American Revolutionary War. REFERENCES AVAILABLE UPON REQUEST